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Thread: Hard Drive Error : ata3.00: status: { DRDY ERR }

  1. #1
    Join Date
    Mar 2007
    Beans
    12

    [ SOLVED ] Hard Drive Error : ata3.00: status: { DRDY ERR }

    Hi all
    I have problem with my System the log always spam with these messages :

    Code:
    ..........
    68489.756311] ata3.00: status: { DRDY ERR }
    [68489.756314] ata3.00: error: { UNC }
    [68489.951583] ata3.00: configured for UDMA/133
    [68489.951604] ata3: EH complete
    [68492.671124] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
    [68492.671133] ata3.00: BMDMA stat 0x24
    [68492.671140] ata3.00: cmd c8/00:08:55:e8:8d/00:00:00:00:00/e2 tag 0 dma 4096 in
    [68492.671142]          res 51/40:00:56:e8:8d/00:00:00:00:00/02 Emask 0x9 (media error)
    [68492.671145] ata3.00: status: { DRDY ERR }
    [68492.671148] ata3.00: error: { UNC }
    [68492.899657] ata3.00: configured for UDMA/133
    [68492.899678] ata3: EH complete
    [68495.610841] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
    [68495.610851] ata3.00: BMDMA stat 0x24
    [68495.610857] ata3.00: cmd c8/00:08:55:e8:8d/00:00:00:00:00/e2 tag 0 dma 4096 in
    [68495.610859]          res 51/40:00:56:e8:8d/00:00:00:00:00/02 Emask 0x9 (media error)
    [68495.610863] ata3.00: status: { DRDY ERR }
    [68495.610865] ata3.00: error: { UNC }
    [68495.799599] ata3.00: configured for UDMA/133
    [68495.799620] sd 2:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
    [68495.799626] sd 2:0:0:0: [sda] Sense Key : Medium Error [current] [descriptor]
    [68495.799631] Descriptor sense data with sense descriptors (in hex):
    [68495.799633]         72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00 
    [68495.799643]         02 8d e8 56 
    [68495.799647] sd 2:0:0:0: [sda] Add. Sense: Unrecovered read error - auto reallocate failed
    [68495.799653] end_request: I/O error, dev sda, sector 42854486
    [68495.799675] ata3: EH complete
    [68495.800096] sd 2:0:0:0: [sda] 625142448 512-byte hardware sectors (320073 MB)
    [68495.817023] sd 2:0:0:0: [sda] Write Protect is off
    [68495.817030] sd 2:0:0:0: [sda] Mode Sense: 00 3a 00 00
    [68495.819042] sd 2:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
    [68495.826120] sd 2:0:0:0: [sda] 625142448 512-byte hardware sectors (320073 MB)
    .....
    I Have just replace the Hard Drive but the messages are still spaming my system. Any one could please help me ? I also attach the log from dmesg command output.

    Thank You

    U'm using Ubuntu 8.10 II
    Proc 3.1 Ghz
    Hard Drive 320 GB
    Mem 2 GB

    It's Kernel bug on ata acpi
    Put "options libata noacpi=1" on /etc/modprobe.d/options
    solved the problem
    Last edited by hobong; March 27th, 2009 at 12:42 AM. Reason: Problem Solved

  2. #2
    Join Date
    May 2007
    Location
    Miami, FL
    Beans
    36
    Distro
    Ubuntu 8.10 Intrepid Ibex

    Re: Hard Drive Error : ata3.00: status: { DRDY ERR }

    I'm also having the same issue with my xps m1330 from dell the same exact error. I even tried installing Intrepid. The funny thing is that the OS install just fine is at boot time that the error occurs, which leaves me to believe that it might be a faulty drive, but now how the hell do I tell dell you hardware is faulty when I removed the OS(hardy 8.04) that it came with. OH BOY.

    You know my laptop was working just fine last night, this happen right after new updates were installed. Do they not test these updates?
    Rey Angeles

  3. #3
    Join Date
    Jul 2005
    Location
    USA (Springfield,Vermont)
    Beans
    755
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Hard Drive Error : ata3.00: status: { DRDY ERR }

    Still could be a bad HDD and you could have a bad cable connection, if any cables have any obstruction even microscopic, prepare for disk errors galore!

  4. #4
    Join Date
    Mar 2007
    Beans
    12

    Re: Hard Drive Error : ata3.00: status: { DRDY ERR }

    In my case I suspect to cable or even the mainboard but i'm not sure. I have replace the harddrive and cable too ...

  5. #5
    Join Date
    May 2007
    Location
    Miami, FL
    Beans
    36
    Distro
    Ubuntu 8.10 Intrepid Ibex

    Angry Re: Hard Drive Error : ata3.00: status: { DRDY ERR }

    I don't think this is the case for me as I was working on this laptop minutes before this happen. I had an update prompt through update manager, the system updated. The I decided to step out and take the laptop with me so I shut it down. When I arrive to my destination which was like maybe 10 minutes I started up again and bam, no system. all I kept getting was this error so I took my Live CD of 8.10 and ran it installed it.

    After it installed I logged in and the system prompted for some updates and the system asked me to reboot when it started again the same error again. Now the differences is that it ends like this

    [ 59.517457] ata3.00: status: { DRDY ERR }
    [ 59.517504] ata3.00: error: { UNC }
    [ 59.702599] end_request: I/O error, dev sda, sector 106645428
    /etc/init.d/rc: 327: Syntax error: end of file expected code flow.
    init: rc2 main process (2237) terminated with status 2
    Rey Angeles

  6. #6
    Join Date
    Jul 2005
    Location
    USA (Springfield,Vermont)
    Beans
    755
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Hard Drive Error : ata3.00: status: { DRDY ERR }

    Quote Originally Posted by reya276 View Post

    [ 59.517457] ata3.00: status: { DRDY ERR }
    [ 59.517504] ata3.00: error: { UNC }
    Looks like a bad HDD.

  7. #7
    Join Date
    Mar 2009
    Beans
    7

    Re: Hard Drive Error : ata3.00: status: { DRDY ERR }

    I get the simmilar error when the ubuntu8.10 is booted for evaluation (like live CD). I know the drive and connection are working when I boot on windows.

  8. #8
    Join Date
    Mar 2007
    Beans
    12

    [ SOLVED ] Re: Hard Drive Error : ata3.00: status: { DRDY ERR }

    It's Kernel Bug on ata ACPI. I put "options libata noacpi=1" on /etc/modprobe.d/options and the ERROR is gone.

  9. #9
    Join Date
    Apr 2009
    Beans
    3

    Unhappy Re: Hard Drive Error : ata3.00: status: { DRDY ERR }

    I have had similar errors leading to server (HP Compaq Proliant ML110) crashes since Hardy Heron. The server had 2 sata hard drives then. It would freeze while running, with the hard disk light showing heavy activity. Once it snarled up the grub drive map.

    I got two new SATA hard drives converted the 4 drives into 3 raid 1 arrays. md0 for boot and md1 and md2 as LVM2 physical volumes. I loaded Ubuntu Intrepid (Linux Kernel 2.6.27-11-server). After about a month of running without a hitch, the same error has surfaced again. I saw this post and changed the acpi option but to no avail. The system has frozen about 4 times in the last 2 hours.

    *************
    Syslog says that the kernel has "kicked out" one of the disks from md2. cat /proc/mdstat reports that one of the disks is missing.

    Syslog entry re missing disk from md2:
    Apr 20 11:56:51 backup-server kernel: [ 9295.681203] raid1: Disk failure on sdd1, disabling device.

    Apr 20 14:25:24 backup-server kernel: [ 10.874178] md: kicking non-fresh sdd1 from array!
    Apr 20 14:42:59 backup-server kernel: [ 10.614323] md: kicking non-fresh sdd1 from array!
    Apr 20 15:32:51 backup-server kernel: [ 10.423436] md: kicking non-fresh sdd1 from array!
    Apr 20 15:49:01 backup-server kernel: [ 11.280233] md: kicking non-fresh sdd1 from array!
    **************

    Libata related messages:

    ****************

    Apr 20 11:47:48 backup-server kernel: [ 8752.473876] ata4: exception Emask 0x10 SAct 0x0 SErr 0x10000 action 0xe frozen
    Apr 20 11:47:48 backup-server kernel: [ 8752.473886] ata4: irq_stat 0x00400000, PHY RDY changed
    Apr 20 11:47:48 backup-server kernel: [ 8752.473893] ata4: SError: { PHYRdyChg }
    Apr 20 11:47:48 backup-server kernel: [ 8752.473905] ata4: hard resetting link
    Apr 20 11:47:55 backup-server kernel: [ 8759.470034] ata4: link is slow to respond, please be patient (ready=0)
    Apr 20 11:48:04 backup-server kernel: [ 8762.522533] ata4: softreset failed (device not ready)
    Apr 20 11:48:04 backup-server kernel: [ 8762.522552] ata4: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
    Apr 20 11:48:04 backup-server kernel: [ 8762.522557] ata4: illegal qc_active transition (00000000->00000001)
    Apr 20 11:48:04 backup-server kernel: [ 8766.068337] ata4.00: failed to IDENTIFY (I/O error, err_mask=0x100)
    Apr 20 11:48:04 backup-server kernel: [ 8766.068346] ata4.00: revalidation failed (errno=-5)
    Apr 20 11:48:04 backup-server kernel: [ 8767.530038] ata4: hard resetting link
    Apr 20 11:48:04 backup-server kernel: [ 8768.832540] ata4: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
    Apr 20 11:48:04 backup-server kernel: [ 8768.926991] ata4.00: configured for UDMA/133
    Apr 20 11:48:04 backup-server kernel: [ 8768.927012] ata4: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
    Apr 20 11:48:04 backup-server kernel: [ 8768.927021] ata4: irq_stat 0x04400000, PHY RDY changed
    ************************************

    More libata related messages:

    Apr 20 14:18:51 backup-server kernel: [ 30.273045] ata3.00: status: { DRDY ERR }
    Apr 20 14:18:51 backup-server kernel: [ 30.273089] ata3.00: error: { UNC }
    Apr 20 14:18:51 backup-server kernel: [ 30.363192] ata3.00: configured for UDMA/133
    Apr 20 14:18:51 backup-server kernel: [ 30.363203] ata3: EH complete
    Apr 20 14:18:51 backup-server kernel: [ 30.363278] sd 2:0:0:0: [sdc] 156301488 512-byte hardware sectors (80026 MB)
    Apr 20 14:18:51 backup-server kernel: [ 30.363316] sd 2:0:0:0: [sdc] Write Protect is off
    Apr 20 14:18:51 backup-server kernel: [ 30.363321] sd 2:0:0:0: [sdc] Mode Sense: 00 3a 00 00
    Apr 20 14:18:51 backup-server kernel: [ 30.363382] sd 2:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
    Apr 20 14:18:51 backup-server kernel: [ 33.288290] ata3.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
    Apr 20 14:18:51 backup-server kernel: [ 33.288340] ata3.00: irq_stat 0x40000008
    Apr 20 14:18:51 backup-server kernel: [ 33.288386] ata3.00: cmd 60/00:00:c7:c3:fc/01:00:02:00:00/40 tag 0 ncq 131072 in
    Apr 20 14:18:51 backup-server kernel: [ 33.288388] res 41/40:00:12:c4:fc/94:01:02:00:00/40 Emask 0x409 (media error) <F>
    Apr 20 14:18:51 backup-server kernel: [ 33.288485] ata3.00: status: { DRDY ERR }
    Apr 20 14:18:51 backup-server kernel: [ 33.288529] ata3.00: error: { UNC }
    Apr 20 14:18:51 backup-server kernel: [ 33.378590] ata3.00: configured for UDMA/133
    Apr 20 14:18:51 backup-server kernel: [ 33.378599] ata3: EH complete

    **************************

    Finally, this error seems to surface sporadically - the server runs when it does and freezes when it does. But does not seem to head permanently in any one direction!

    Will be grateful for help on this.

    Regards
    JS_Prom

    Is this a software problem or is it a hardware problem? Searching on the web has not yielded any clinching answer to this. Yes the system is old but that is not reason enough for the drive to fail.

  10. #10
    Join Date
    Apr 2009
    Location
    ND, USA
    Beans
    11
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: Hard Drive Error : ata3.00: status: { DRDY ERR }

    I get the same error, yet it's only when I do a hard shutdown, as with power loss.

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